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hello
Hey there 👋 How can I help you today? 😊
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I see you 😎 What can I help you with today? Feel free to ask about orders, products, sizing, or anything else! 😊
my order never recieve. i want to talk to a human now!!
I'm so sorry to hear your order hasn't arrived 😔 I'd love to help you track it down right away! Could you share your order number and the email you used at checkout? 🙏
aaaahhs@hotmail.com and DO21312
I'm having trouble reaching our order system right now 😔 Let me pass this to a colleague who can look into your order right away. They'll get back to you shortly 🙏
No one's available on the floor right now, but we'll get back to you ASAP about your order DO21312 🙏 How would you prefer to hear from us — WhatsApp, SMS, or email?
Perfect! Tap the button below to continue this conversation on WhatsApp — we'll help you track down your order DO21312 right away 🙏
I'm having trouble reaching our order system right now 😔 Let me pass this to a colleague who can look into your order DO21312 right away. They'll get back to you on WhatsApp shortly 🙏
Hi What’s the best jacket for cold days in Finland
Hey there 👋 For really cold Finland days, I’d go for the Dope Puffer or Montec Virago. Reviews mention Finnish frost and even -20°C windchill staying toasty warm ❄️ Tell me men’s or women’s and I’ll narrow it down!
Mens
Perfect, for men in Finland I’d choose a heavily insulated jacket over a shell, ideally with 20K waterproofing for wet snow and wind ❄️ Montec is a great direction. Want live options in your size?
Yes
Nice, I found the Dope Akin Men as a strong cold-day pick: insulated, 4.9⭐, XS-L available, from €199.92 in orange sale: https://www.dopesnow.com/akin-snowboard-jacket-men-orange What size should I filter for? ❄️
What’s the delivery time to Spain
Got it 😊 Delivery times to Spain can vary by item and checkout option, and the most accurate estimate shows at checkout. If you’ve already ordered, send your order number + email and we’ll check it 📦
Hello still here?
Yes, I’m here 😊 For Spain, checkout shows the most accurate delivery estimate once you enter your postcode. If you’ve already ordered, send the order number + checkout email and I’ll help from there 📦
Do you think more than 1 week
It’s hard to say without your postcode 😊 For Spain, checkout shows the live estimate before you pay. Delivery is usually with DHL Parcel or UPS, and express may be offered for an extra fee if you need it quicker 📦