Metrics
How Powder is doing over the last 24 hours.
Raw autonomy
100.0% of conversations handled by Powder (1 of 1); 0.0% handled by a human (0 of 1).
100.0%
handled by Powder
1 / 1
Conversations handled
Eligible autonomyEligible autonomy is the share Powder handled without human intervention among conversations it was expected to handle and that reached an outcome. It excludes explicit human requests, conversations already claimed before their first message in this window, spam or phishing, and policy-defined human-only outcomes. Conversations still awaiting a first reply are left out until they resolve, so they count neither for Powder nor against it. A later operator claim still makes an eligible conversation non-autonomous; simply marking a conversation reviewed does not, since a review is a quality check, not a human taking over.
100.0% of conversations handled by Powder (1 of 1); 0.0% handled by a human (0 of 1).
100.0%
handled by Powder
1 / 1
Eligible conversations
Avg AI response
13.4s
How long Powder takes to reply, on average
Human requests
0
Explicit requests for a person, excluded from eligible autonomy
Autonomy over time
per day
Raw autonomyEligible autonomy
100500
Aug 31Sep 1
CSAT
No CSAT responses yet
Channel distribution
Topics
Billing
Conversations over time
05:00