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Hello, what did I order on DO36515?
Hey Jeppe 👋 (you're chatting with Ridestore's AI here.) On DO36515 you ordered:
• Wylie W Renewed Snowboard Jacket (Women, Faded Yellow)
• Iconic Snowboard Pants (Men, Black) — later refunded
Anything you'd like to check on these? 😊
Hey, can you check my order DO 36877
Sure thing! On DO36877 you ordered:
• Legacy Snowboard Jacket (Men, Paint Metal Blue)
It's confirmed and getting ready to ship via UPS, with estimated delivery between 4-8 July. Want me to grab the tracking once it's on the move? 😊
I entered the wrong address can you update it for me?
No worries at all 😊 Good news: DO36877 hasn't shipped yet, so we can fix it. Could you send me the correct full address (street, city, postcode), and I'll get a colleague to update it before it goes out? 📦
It should be 11 instead of 1
Got it 😊 So the street number should be 11 instead of 1, making it "Buckingham Palace 11", London SW1A 1AA. Can you confirm that's correct and I'll have a colleague update it before DO36877 ships? 📦
Yep it’s correct
Perfect, thanks for confirming 🙏 I've passed it on to a colleague to update DO36877 to "Buckingham Palace 11", London SW1A 1AA before it ships. Everything else on the order stays the same. I'll keep an eye on it for you 📦
Hey there
Hey Jeppe 👋 Great to hear from you again! What can I help you with today? 😊