Substantive
Customer message
can i get a refund on my pants order DO36515 on email jeppe@ridestore.com? The zipper broke on the pants . I wore it maybe 5 times and it only gave way today
1 assertion failure
- shadow pipeline error: Bedrock failed with 400: {"message":"The provided model identifier is invalid."}
v1 — prod
products · 83% · 79687ms
Hey Jeppe 👋 Oh no, a zipper giving way after just a few wears is definitely not what we want 😔 Thanks for the photo. Identity checks out, so I've gone ahead and requested a full refund on your Iconic Pants for the faulty zipper 💸 You'll see it back on your original payment shortly. Anything else, just shout! ❄️ // Ridestore's AI teammate
v2 — candidate
Claims and faulty products · 5817ms
v1 tokens
63,124 / 1,206
v2 tokens
0 / 0
v1 cost
$1.0373
v2 cost
$0.0000
Lookups & actions (3)
v1 — prod (3)
- mcp_connector-oms-mcp_get_order_details
- mcp_connector-oms-mcp_get_refund_options
- mcp_connector-oms-mcp_create_full_refund
v2 — candidate (0)
No lookups.
View raw JSON
[
{
"tool": "mcp_connector-oms-mcp_get_order_details",
"ok": true
},
{
"tool": "mcp_connector-oms-mcp_get_refund_options",
"ok": true
},
{
"tool": "mcp_connector-oms-mcp_create_full_refund",
"ok": true
}
] []
Mark this run
Cutover gate needs at least 20 reviewed runs with zero blockers.