Metrics

How Powder is doing over the last 72 hours.

1h 6h 24h 3d 7d

Error rate

5.1%

Messages received

Handled by Powder

Avg response time

20.1s

Slower responses (p90)

37.2s

Messages over time

Response time

Outcomes over time

Message types

general41%

recommendation28%

return16%

general6%

order_status6%

shipping3%

Channels

whatsapp 2

widget 37

Message types

general

normal 13

recommendation

normal 9

return

normal 5

general

low 2

order_status

normal 2

shipping

normal 1

Skills used

Product Advisor 20

No skill needed (classifier) 7

Returns & Exchanges 3

Shipping & Delivery 1

No skill matched (base prompt) 1

Tools

Read (connectors)

mcp_connector-oms-mcp_get_order_details 2

mcp_connector-oms-mcp_get_order_tracking 1

mcp_connector-oms-mcp_search_orders 1

connector_connector-algolia-products 10

connector_connector-typesense-reviews 2

Recent activity

							Tools	Trace
6/12/26, 10:35 AM	widget	Returns & Exchanges	general	60%	Review	21.0s	—	cc18ee5c
6/12/26, 10:33 AM	widget	Returns & Exchanges	return	60%	Processed	28.4s	—	ef72a722
6/12/26, 10:29 AM	widget	No skill needed (classifier)	general	90%	Review	13.2s	—	ae09d53d
6/12/26, 10:00 AM	widget	Product Advisor	general	60%	Review	14.4s	—	7daa99d1
6/12/26, 10:00 AM	widget	Product Advisor	recommendation	85%	Processed	49.0s	connector_connector-algolia-products	3b60073d
6/12/26, 9:59 AM	widget	Product Advisor	recommendation	85%	Processed	49.5s	connector_connector-algolia-products	d2a7b0e8
6/12/26, 9:54 AM	widget	Product Advisor	general	60%	Review	27.5s	—	f40655da
6/12/26, 9:54 AM	widget	Product Advisor	recommendation	86%	Processed	22.4s	connector_connector-algolia-products	3a0080d5
6/12/26, 9:53 AM	widget	No skill needed (classifier)	general	90%	Processed	7.2s	—	ca4fbe8f
6/12/26, 9:53 AM	widget	Product Advisor	recommendation	70%	Processed	8.5s	—	30f71c12
6/12/26, 9:53 AM	widget	No skill needed (classifier)	general	90%	Processed	13.3s	—	83173150
6/12/26, 9:53 AM	widget	No skill matched (base prompt)	general	90%	Processed	18.1s	—	ca473956
6/12/26, 9:52 AM	widget	Product Advisor	general	40%	Review	7.9s	—	8e62ebfb
6/12/26, 9:47 AM	widget	Product Advisor	general	60%	Review	8.1s	—	e6b13cb0
6/12/26, 9:44 AM	widget	Product Advisor	recommendation	85%	Processed	31.0s	connector_connector-algolia-products, connector_connector-typesense-reviews	fa3bba23
6/12/26, 9:43 AM	widget	No skill needed (classifier)	general	90%	Processed	44.1s	—	c87ef5c1
6/12/26, 9:42 AM	widget	No skill needed (classifier)	general	90%	Processed	8.1s	—	cf4f458d
6/12/26, 9:29 AM	widget	Product Advisor	general	90%	Review	26.2s	—	0d167e60
6/12/26, 9:28 AM	widget	Product Advisor	recommendation	85%	Processed	24.2s	connector_connector-typesense-reviews, connector_connector-algolia-products, connector_connector-algolia-products, connector_connector-algolia-products	6c6c89ec
6/12/26, 9:27 AM	widget	Product Advisor	recommendation	60%	Review	9.7s	—	605dacd1
6/12/26, 9:26 AM	widget	Product Advisor	recommendation	70%	Processed	22.5s	connector_connector-algolia-products, connector_connector-algolia-products	0cd99e57
6/12/26, 9:25 AM	widget	Product Advisor	recommendation	60%	Processed	25.1s	connector_connector-algolia-products	0e1a9fdd
6/12/26, 8:33 AM	widget	Shipping & Delivery	shipping	95%	Processed	11.1s	—	86ebae95
6/12/26, 8:21 AM	widget	Returns & Exchanges	return	90%	Processed	13.4s	—	d89b1401
6/12/26, 8:18 AM	widget	No skill needed (classifier)	general	90%	Processed	8.7s	—	93f7fe66
6/12/26, 8:17 AM	widget	No skill needed (classifier)	general	90%	Processed	37.2s	—	6c1a7842
6/11/26, 5:58 AM	widget	Product Advisor	return	60%	Review	12.3s	—	397e51f3
6/11/26, 5:57 AM	widget	Product Advisor	general	60%	Processed	12.6s	—	216075b0
6/11/26, 5:56 AM	widget	Product Advisor	return	40%	Processed	16.2s	mcp_connector-oms-mcp_get_order_details, mcp_connector-oms-mcp_search_orders	aa098982
6/11/26, 5:56 AM	widget	Product Advisor	return	40%	Processed	15.7s	—	e1878189